Call Centre CRM Software is a leading UK supplier of CRM customer relationship management solutions.  Our FrontLine for Commercial software is helping organisations to improve dramatically the service they provide to their customers.  At the same time FrontLine offers a Total Cost of Ownership which is unrivalled in the industry.

Our unique approach to integration provides Customer Service staff with easy access to the information they need from all the existing computer systems.

FrontLine revolutionises the way in which customers interact with the company. It records details of every contact made, by whatever means - telephone, contact centre, face-to-face, email, Internet, SMS mobile phone messaging, iDTV etc … giving a single comprehensive view of the customer no matter how or where they make contact.

And we deliver FrontLine solutions very quickly, typically within 2-6 months including the integration work.

FrontLine for Commercial is our award winning CRM offering.   It is a third generation, customer centric software solution specifically designed to meet the needs of  commercial users.  FrontLine places improved customer service at its heart.

FrontLine offers organisations a wide range of benefits.    These are just a few of them:

• Quick and simple to implement and change
• Full contact history captured automatically
• Consistent, single view of all citizens
• Scalable
• Integrated – making the most of your existing ICT systems
• Low risk
• A wide range of “out of the box”, specific functionality.

FrontLine from Call Centre CRM Software is based on industry open standards, this safeguards our customers’ investment for the future.

To get further information call us on +44 (0) 28 9050 9300 today!

For further information call us on: +44 (0) 28 9050 9300 today!